< back to product updates
Enhancement

Restrictions on Words Sent via SMS Text

July 20, 2021

Due to U.S. regulation, when using Customer Chat, you can no longer send SMS text messages that include cannabis-related words, categories, and slang terms (including "cannabis" and "dispensary.") If you do, an error message will appear. You can, however, continue using these words when messaging your customers through Dispense's web chat.